Frequently Asked Questions

KookieRoom connects you with premium hotels offering last-minute discounts for same-day or next-day stays. Simply search by location and date, choose your room, and book instantly via WhatsApp or our online booking engine.

Yes! Same-day bookings are our specialty. You can book up to just a few hours before check-in, subject to room availability.

Click the "Book via WhatsApp" button on any page, send us your preferred city, check-in date, number of guests, and budget. Our AI concierge responds within 5 minutes with the best available options.

We currently operate in major Tier-1 Indian cities including Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, and Kolkata. More cities are being added regularly.

No. The price you see includes all taxes and fees. We believe in complete pricing transparency — no surprises at checkout.

We accept UPI, debit/credit cards (Visa, Mastercard, Amex), and net banking. Payments are processed securely through our booking engine.

Our last-minute rates are typically 20-40% lower than standard OTA prices, as hotels prefer to sell unsold inventory rather than leave rooms empty.

Cancellation policies vary by hotel and room type. Last-minute bookings are often non-refundable. Check the specific policy at the time of booking. For assistance, contact us on WhatsApp immediately.

If a refund is applicable, it is processed within 5-7 business days back to the original payment method.

Visit our Partner page and fill in the registration form. Our team will onboard you within 48 hours. No upfront cost.

We charge a competitive commission only on confirmed bookings — no monthly fees, no setup cost. Contact us for detailed commercial terms.